Sales Policy – Cutieglownie
Effective Date: February 17, 2025**
At Cutieglownie, we are committed to providing a seamless and enjoyable shopping experience for all our customers. This Sales Policy outlines our pricing, payment, order processing, promotions, shipping, and after-sales services to ensure transparency and customer satisfaction. By making a purchase on https://cutieglownie.com/, you agree to the terms below.
1. General Terms & Conditions
✅ All purchases made on Cutieglownie are subject to product availability.
✅ We reserve the right to refuse or cancel any order if fraudulent activity or pricing errors are detected.
✅ Prices, promotions, and product availability are subject to change without prior notice.
✅ All sales are final once the order has been processed and shipped, except in cases covered under our Refund & Return Policy.
2. Pricing & Payment Policies
2.1 Pricing
- All prices listed on our website are in USD and include applicable taxes where required.
- We strive for accurate pricing, but in the case of an error, we reserve the right to cancel or modify an order before shipment.
- Discounted and promotional items are final sale and cannot be returned unless defective.
2.2 Accepted Payment Methods
We offer secure and flexible payment options, including:
✔ Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
✔ PayPal
✔ Apple Pay & Google Pay
✔ Gift Cards & Store Credit (where applicable)
📌 Note: Payments must be completed at checkout. Transactions are securely processed using SSL encryption to protect your data.
3. Order Processing & Shipping
3.1 Order Processing
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- Once an order is shipped, customers will receive a tracking number via email.
- Any modifications to an order must be requested within 24 hours of placement.
3.2 Shipping Policies
- We offer domestic and international shipping, with estimated delivery times displayed at checkout.
- Customers are responsible for customs duties, VAT, or import taxes for international orders.
- Shipping fees are non-refundable, except in cases of damaged or incorrect items.
📌 For full details, refer to our Shipping Policy.
4. Promotions, Discounts & Gift Cards
4.1 Promotions & Discounts
- Promotional codes and discounts must be applied at checkout and cannot be added retroactively.
- Discounts cannot be combined unless otherwise stated.
- Offers do not apply to gift cards, final sale items, or exclusive collections.
- We reserve the right to modify or terminate promotions at any time.
4.2 Gift Cards & Store Credit
- Cutieglownie Gift Cards can be used for purchases on our website and have no expiration date.
- Store credit issued from returns or promotions cannot be converted to cash and must be used toward future purchases.
5. Order Cancellations & Modifications
- Orders may be canceled or modified within 24 hours, provided they have not been processed.
- Once an order has been shipped, we are unable to cancel or modify it.
- If you need assistance with an order cancellation or modification, please contact us at info@cutieglownie.com.
6. Return, Refund & Exchange Policies
For details on returning or exchanging an item, please refer to our Refund & Return Policy.
7. Product Authenticity & Quality Guarantee
- All Cutieglownie handbags are 100% authentic, crafted with high-quality materials and expert craftsmanship.
- Each product undergoes strict quality checks before shipping.
- If you receive a damaged or incorrect item, please notify us within 48 hours of delivery.
8. Customer Support & Assistance
We are committed to delivering exceptional customer service. If you have any questions regarding your order, shipping, or product details, feel free to contact us:
📍 Store Address: 4600 Dixon Dr, Westminster, Colorado (CO)
📞 Phone: (720) 748-2524
📧 Email: info@cutieglownie.com
🌐 Website: https://cutieglownie.com/
💎 Shop confidently at Cutieglownie—where luxury handbags meet quality, elegance, and customer satisfaction! 💎